SHIPPING METHODS:

  • Regular mail: It is done through Correos and this type of shipment has no tracking number. Also not possible to ensure the contents of the package in case of loss. With which Puntos de Fantasía is not responsible if the content suffers damage during shipping or not arrive at your destination. The estimated delivery time is 2-5 business days with destination Spain (Europe 2/7 business days, remaining countries 5/20 business days), may be delayed until more than 15 business days.  Puntos de Fantasía is not responsible for the customs fees generated in the country.

  • Certified mail: It is done through Correos and has tracking number (will be provided by the shipping confirmation message). Monitoring is done through the http://correos.es page Package content is secured, so if you experience any damage or does not reach its destination will proceed to a new shipment at no additional cost or refund as it deemed. The estimated delivery time is 2-5 business days with destination Spain (Europe 2/7 business days, remaining countries 5/20 business days), and can be delayed up to more than 15 business days.  Puntos de Fantasía is not responsible for the customs fees generated in the country.

  • Envialia 72hIt is done through the company Envialia. It has tracking number and is delivered under signature. Package content is secured, so if you experience any damage or does not reach its destination shall be a new shipment at no additional cost or refund as deemed. Delivery time is 1-3 working days (Monday to Friday) following the date of shipment. They will be made up to 2 attempts to free delivery. Option to collect Envialia delegation in the area. If the shipping address contains a mobile phone, a free SMS with the shipping information will be sent. The request to change direction when the package is in transit maximum entail an additional cost of 2.50 € (depending on the new direction) as if the address indicated in the order is wrong (considered a change of address)

  • Envialia 24hIt is done through the company Envialia. It has tracking number and is delivered under signature. Package content is secured, so if you experience any damage or does not reach its destination shall be a new shipment at no additional cost or refund as deemed. Delivery time is 24 business hours (Monday through Friday) following the date of shipment. They will be made up to 2 attempts to free delivery. Option to collect Envialia delegation in the area. If the shipping address contains a mobile phone, a free SMS with the shipping information will be sent. The request to change direction when the package is in transit maximum entail an additional cost of 2.50 € (depending on the new direction) as if the address indicated in the order is wrong (considered a change of address)

  • Payment on delivery shipping: Available for shipments by Envialia upon request. Allows payment of your order at the time you receive your package. You must have the full amount of the order in cash upon receiving the package. It has an added cost 3 €.

We recommend using Certified Mail or Envialia to avoid loss or damage During shipping.

Sending orders issued Within the next two working days (Monday-Friday) of payment confirmation (usually the same day for shipping by Post and the next day to Envialia).

Shipping costs include packaging, handling and shipping. They May Contain a fixed and variable part based on price or weight of your request.

Puntos de Fantasía is not responsible for customs fees or Amounts generated in the country or target population.

If a package is returned to Puntos de Fantasía for any of the reasons listed below, the customer may request sending again or refund the order. If you request a new shipment, the customer bears the cost thereof. REQUEST if refund, you will receive only the amount of purchased products (postage not included) amount. Back reasons referred to in this point: incomplete shipping address, shipping address wrong, the package has not been claimed by the recipient (for a certain period of time determined by agency).

Seasons with high likelihood of delays through Post -> July 15 to September 1, 15 November to 15 January. At this time we recommend using Envialia and shipping method.

PRICES CORREO ORDINARIO

< 50g

ESPAÑA (PENÍNSULA)

0.85€

BALEARES, CANARIAS, CEUTA Y MELILLA

0.85€

PRICES CORREO CERTIFICADO

< 50g

< 100g

< 500g

< 1kg

< 2kg

BALEARES, CANARIAS, CEUTA Y MELILLA

3.65€

4.05€

5.25€

7.95€

8.35€

EUROPA (INCLUIDA GROENLANDIA)

5.55€

6.30€

10.40€

16.80€

24.60€

RESTO DE PAISES

5.85€

7.20€

14.00€

25.10€

41.40€

PRICES ENVIALA 72H

 

< 0.5kg

< 1kg

< 2kg

< 5kg

< 10kg

< 15kg

< 20kg

< 25kg

< 30kg

Kg adicional

C. DE MADRID

3.50€

3.82€

3.82€

4.09€

4.55€

5.09€

5.88€

6.40€

6.93€

+ 0.28€

ESPAÑA (PENÍNSULA)

3.50€

4.86€

5.26€

6.72€

7.50€

8.34€

9.61€

11.18€

11.77€

+ 0.69€

PORTUGAL (SIN ISLAS)

5.35€

5.35€

5.78€

7.31€

8.18€

9.05€

10.71€

12.31€

14.02€

+ 0.73€

PRICES ENVIALIA 24H

 

< 1kg

< 2kg

< 5kg

< 10kg

< 15kg

< 20kg

< 25kg

< 30kg

Kg adicional

C. DE MADRID

4.74€

4.74€

4.94€

5.18€

5.42€

6.01€

6.61€

7.09€

+ 0.30€

ESPAÑA (PENÍNSULA)

6.98€

6.98€

7.88

8.81€

9.79€

11.47€

13.15€

14.83€

+ 0.74€