1. Purpose.

1.1. These legal conditions govern the use and access conditions https://puntosdefantasia.es website, website owned by Puntos de Fantasia.

1.2. The use or access to this site implies that you (the "User") acknowledges having read and understood these legal conditions of use, and agree to comply in full.

1.3. If you as a user does not agree with any of these conditions you should stop accessing this site.

2. Ownership of the Site.

21. In accordance with Law 34/2002, of July 11 and other applicable legislation we hereby inform https://puntosdefantasia.es this web site is owned by the entity with corporate name Puntos de Fantasia.

2.2. This entity has its registered office in C/ Brasil 51, Algete, 28110 (Madrid)

2. 3. You can contact Puntos de Fantasia in the email info@puntosdefantasia.es

2.4. Unless expressly stated otherwise, communications with fantasy points can be made via email. The company will contact the user via email, at the address it holds or will be provided in this regard.

3. Working of the site.

3.1. Puntos de Fantasía reserves the right to modify at any time, unilaterally and without prior notice to users, content, structure, operation or access conditions on this site.

3.2. However, site users are aware and accept that some of the information contained in it may be incorrect, incomplete or outdated, or contain typographical errors. Fantasy points is not obliged to update the contents of this site and will not be responsible for any failure to update the information. It is your sole responsibility to evaluate the accuracy and / or usefulness of any information, advice, opinion, or any other content available through this site.

3.3. In addition, Puntos de Fantasía reserves the right to suspend temporarily, without prior notice, access to this site to perform maintenance, update, upgrade or repair.

3. 4. The user is forbidden to use this website for sending, transmission or publication of any unlawful, threatening, libelous, defamatory, propaganda, scandalous, obscene, pornographic or other material that could give rise to civil or criminal liability under applicable law, these facts of that in any case the user is responsible.

3.5. Puntos de Fantasía does not warrant that this website or the servers that host are free of viruses and other potentially dangerous software, as well as the availability, continuity, utility and infallibility of the operation of this site, its services or its contents ; neither the legality, reliability or usefulness of the information and content provided by third parties through this site.

3.6. Generally this site may only use physical and legal with legal capacity in accordance with applicable law people. Exceptionally may use the site minors age who have previously obtained the permission of their parents or legal tutors, which will be responsible for using the Site and/or the charges they made.

4. User behavior. Prohibitions.

4.1. The use of content and services offered by Puntos de Fantasía will be under the own risk and responsibility.

4.2. The company assumes no obligation or commitment to verify or monitor the content and information entered by users.

4.3. The user agrees to use the website and all content and services of a diligent way, always subject to the law, morality, and the general conditions, while maintaining respect for other users.

4.4. The user agrees to make appropriate use of materials and information contained on the website and not using them for illicit or criminal activities which violate the rights of others or violate the regulations on intellectual property and industry, or any other applicable legal standards, is the only responsible to fantasy points and third parties for breach of the provisions above.

4. 5. The user agrees not to transmit, insert, disseminate or make available to third parties any material and information contrary to law, morality, public order and the general conditions of use.

4.6. In any case, the user must always provide accurate information that can not lead to any confusion and correct identification data, and never impersonating others or on their behalf.

4.7. In relation to the infringement of any irregularity, remember that the IP address of your computer is recorded by simply accessing our website.

 

5. Protected areas of the website.

5.1. Generally, for access to services of Puntos de Fantasía a subscription or user registration is not required.

5.2. The use of certain services may be conditional upon obtaining a personal account by registering user. This register shall be as expressly stated in the website.

5.3. This site may contain restricted areas, protected IDs and passwords or other security mechanisms. The user will not attempt to access these if not duly authorized by fantasy points, or attempt to evade or manipulate the protection mechanisms established by her restricted areas.

5.4. The user who has been authorized by Puntos de Fantasía to access any of these protected areas will exclusively responsible for maintaining the strict confidentiality, and not disclose to third parties, IDs, passwords and other security methods fantasy points put your provision for access to protected areas. The user is therefore solely responsible for damages arising from not keep secret security mechanisms mentioned.

It informs the user that the attempt of unauthorized access to restricted areas of this site might be subject to civil and / or criminal responsability.

6. Intellectual property.

6.1. All site content, including, without limitation, trademarks, logos, graphics, images, sound and video, software, program code, text, icons, and names that identify services (collectively "materials ") are owned by Puntos de Fantasía and are protected by current legislation on intellectual and industrial property.

6.2. User access to this site does not imply any kind of waiver, transfer or assignment of such property rights, in whole or in part for this reason, access to these contents or elements does not give under any circumstances, the user the ability your copy, sell, modify, reproduce, publish, transfer, assignment, or creating new products or services derived from the information and elements contained herein.

6.3. That is why the user of this site shall not, unless expressly authorized and in writing of Puntos de Fantasía, copy, distribute, download, modify, delete, erase, alter, publish, broadcast, or otherwise exploited in any way materials containing.

6.4. The user has no rights or licenses in connection with the service or the elements therein, except the limited right to use the service in accordance with the conditions applicable law. You may only use the contents or items that you access through the services of fantasy points for their own use and needs, agreeing not to make any direct or indirect commercial exploitation, or the services or materials, elements, or information obtained through the same.

 

7. Data Protection and Privacy Policy.

7.1. According to the provisions of the law, LOPD 15 / 1.999 of December 13 Protection of Personal Data, Puntos de Fantasía informs the user of the existence of a data file containing personal data that users enter in the site. Mónica Sastre Guerrero (NIF 71028234W) is responsible for the file.

7.2. The user and the data subject is informed and lends its unequivocal consent, that by filling in various forms their personal data will be incorporated into the automated files of fantasy points, so we can provide and offer our services as keeping users informed about the products offered.

7.3. Puntos de Fantasía are committed to fulfilling its obligation of secrecy regarding personal data and its duty to keep them confidential. For this purpose it shall take reasonable security measures prescribed by law to prevent alteration, loss or unauthorized access.

7.4. Users may exercise their rights of access, rectification, cancellation and opposition of their personal data under the terms established in the current legislation, through info@puntosdefantasia.es or by mail to:

Puntos de Fantasía

Apartado de Correos 76

28110 Algete (Madrid)

 

8. Use of Cookies Policy.

Cookie is a file that is downloaded to your computer to access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or their equipment and, depending on the information they contain and the way you use your computer, can be used to recognize the user .. The user's browser stores cookies on your hard disk only during the current session occupying a minimum space of memory and not damaging the computer. The cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, independently thereof, allow or prevent the security settings in temporary or stored cookies.

Without their consent-through activation of cookies in your browser-fantasy points will not link in cookies stored data with personal data provided at the time of registration or purchase ..

What types of cookies used this site?

- Technical Cookies: Those that allow the user to navigate through a website, platform or application and use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access to restricted parts, remember the elements of an order, make the buying process an order, make an application for registration or participation in an event, use security features, while browsing the content store broadcasting or sound or video content sharing through social networks.

- Cookies Customization: those that allow users to access the service with some features of a general nature based on a predefined set of criteria the user terminal such as would be the language, the type of browser through which access to service, locale from which you access the service, etc.

- Analysis Cookies: These are well treated by us or by third parties, allow us to quantify the number of users and thus the measurement and statistical analysis of the use made by users of the service offered. To analyze this browsing on our website in order to improve the supply of products or services we offer.

- Advertising Cookies: These are either processed by us or by third parties, allow us to manage as effectively as possible the offer of advertising spaces in the website, adapting the content of the ad content or service requested use made of our website. So we can analyze your browsing habits on the Internet and we can show related advertising to your profile navigation.

- Cookies behavioral advertising: those that enable management, as effectively as possible, of the advertising space that, if the publisher has included a website, application or platform from providing the requested service. These cookies store information on user behavior obtained through the continuous observation of your browsing habits, allowing to develop a specific profile to display ads based on the same.

Third Party Cookies: The Web Fantasy Points can use third-party services on behalf of fantasy points, compile information for statistical purposes, to use the Site by the user and providing other services related to the activity Website and other Internet services.

In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. registered in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the IP address of the user, which will be transmitted, processed and stored by Google on the terms set out in the Google.com Web. Including the possible transmission of such information to third parties for reasons of legal requirement or where such third parties process the information on behalf of Google.

(At this point the AGPD suggested to include each of the third-party cookies and data used in such third party. For obvious reasons this model has only been included in Google Analytics use as the most widespread and common.)

You expressly agree, by using this Site, the treatment of information obtained in the manner and for the above purposes. And also it recognizes its potential to reject the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. While this option of blocking cookies on your browser may not allow full use of all the functionality of the Website.

Can you allow, block or delete cookies installed on your computer by configuring your browser options installed on your computer:

If you have questions about this policy of cookies, you can contact Puntos de Fantasía on info@puntosdefantasia(punto)com

 

9. Information transmitted by users.

9.1. This site may contain public forums, chat rooms ("chats") and other mechanisms by which users can express their opinions and exchange files electronically. The information, communications and files sent through these rooms and forums, along with email addresses and other communications released by users will not be considered confidential material.

9.2. When users transmit or post any information to this site, they will be granting authorization fantasy points to use such information, including, without limitation, the use, reproduction, transmission, publication or delivery of such information for any purpose, including, without limitation, reproduction, disclosure, transmission, publication or delivery of such information.

9.3. Fantasy Points assumes no responsibility for the content of the information or communications sent by users through these areas.

 

10. Disclaimer of Warranties and Responsibilities.

10.1. All information contained in this site is provided "as is" without Puntos de Fantasia awarded warranties of any kind, either express or implied, regarding the accuracy, reliability and integrity of this site. Fantasy Points no warranty, express or implied, including without limitation not limitation, warranties for breach of quality, merchantability or fitness for a particular purpose.

10.2. Puntos de Fantasía does not warrant that this website or the servers that host, are free of viruses and other potentially dangerous software.

10.3. Fantasy Points not guarantee the availability, continuity, utility and infallibility of the operation of this site, its services or its contents; or reliability or usefulness of the information and content provided by third parties through this site. Although fantasy points makes every reasonable effort to ensure the availability, accessibility, continuity, and infallibility of the operation and its services, Fantasy Points not guarantee the same, as may be interfered with by numerous factors outside it. Consequently, it is not liable (within the limits established in the current law), for damages of any kind caused to the user as a result of that unavailability, failure of access and lack of continuity.

 

11. Disclaimer.

11.1. Fantasy points will not be responsible in any way for any direct or indirect damages, lost profits or loss of data and / or customers resulting from the use by the users or the inability to use this website.

11.2. This site may contain hypertext links ("Links") and referrals to other sites and web pages that can not be controlled by fantasy points in these cases Fantasy Points are not responsible for the content that may appear on these pages.

11.3. El usuario acepta expresamente dejar exenta a Puntos de Fantasía de cualquier responsabilidad de los actos u omisiones de usuarios basadas en los contenidos alojados en este sitio.

11.4. El usuario entiende y acepta expresamente que cualquier tipo de contenido, software o cualquier otro tipo de material, que descargue u obtenga de cualquier otra forma a través de este sitio se realiza por su cuenta y riesgo, y que él como usuario será el único responsable de cualquier daño o pérdida de datos causado a sus sistemas informáticos.

11.5. Puntos de Fantasía ha puesto todos los medios razonables para asegurar que la información que contiene este sitio es correcta. No obstante, los usuarios del sitio aceptan conocer que parte de la información contenida en este sitio podría ser incorrecta, estar incompleta o anticuada, o contener errores.

 

12. Right of exclusion and partial nullity.

12.1. Puntos de Fantasía reserves the right to cancel, remove or disallow the use of all or any of the website services to any user without prior notice if in its discretion, and in any circumstance, it was making a incorrect use.

12.2. If a competent court finds that any provision contained in these legal conditions is illegal or invalid, such provision shall be excluded if it is legally required. You expressly agree that the remaining non-excluded provisions shall not be modified, and remain in full force.

 

13. Governing Law and Jurisdiction.

13.1 This site is located and operated from Spain. All matters relating to this site are governed by Spanish law and subject to the jurisdiction of the Courts and Tribunals of Spain, without giving effect to principles of conflicts of law. In cases where the user does not have the status of consumer or domiciled outside Spain, Puntos de Fantasía and the user will be submitted to the Courts of Madrid, expressly waiving any other jurisdiction that may apply.

13.2. If you decide to use or visit this site from outside Spain, you must remember that it does on its own initiative and are responsible for compliance with applicable local laws.

 

14. Duration and review.

14.1. Although the legal relationship between Puntos de Fantasía  and the user, derived from access and use the site, is indefinite, it is considered complete at the time that the company amend these terms and conditions. At the time the company announced the modification of the general conditions, and users access and use the services and content of the site shall be deemed initiated a new legal relationship between both parties equally indefinite.

14.2. Notwithstanding the foregoing, the company Puntos de Fantasía is empowered to suspend, discontinue, or terminate unilaterally at any time without notice or cause, the provision of any services offered.

14.3. Puntos de Fantasía reserves the right to revise unilaterally and without notice, these terms of use at any time. The revised terms will take effect as soon stay posted on this site. If the user makes regular use of this site shall regularly review the conditions and shall not access the site if you do not consider acceptable any revised terms.

 

15. SHIPPING METHODS:

  • Regular mail: It is done through Correos and this type of shipment has no tracking number. Also not possible to ensure the contents of the package in case of loss. With which Puntos de Fantasía is not responsible if the content suffers damage during shipping or not arrive at your destination. The estimated delivery time is 2-5 business days with destination Spain (Europe 2/7 business days, remaining countries 5/20 business days), may be delayed until more than 10 business days.  Puntos de Fantasía is not responsible for the customs fees generated in the country.
  • Certified mail: It is done through Correos and has tracking number (will be provided by the shipping confirmation message). Monitoring is done through the http://correos.es page Package content is secured, so if you experience any damage or does not reach its destination will proceed to a new shipment at no additional cost or refund as it deemed. The estimated delivery time is 2-5 business days with destination Spain (Europe 2/7 business days, remaining countries 5/20 business days), and can be delayed up to more than 10 business days.  Puntos de Fantasía is not responsible for the customs fees generated in the country.

  • Correos Paq 72h: It is made through the company Correos and has a tracking number (it will be provided together with the confirmation message of delivery). The tracking is done through the page http://correos.es The contents of the package is insured, so if you suffer any damage or do not reach your destination will proceed to a new shipment without additional cost or refund of the amount as estimated. The delivery time is 1 to 3 business days (Monday to Friday not holidays) following the date of shipment. If the home delivery option is selected, up to 2 free delivery attempts will be made. If the package can not be delivered, it will be deposited at the post office of the corresponding area for 15 days. If the pick-up option is selected in the office, the package will be delivered to the selected office and the recipient will have 15 days to pick it up. If the shipping address contains a mobile phone, a free SMS will be sent with the shipping information. Generally home deliveries will be made in the morning.
  • Correos Paq 24/48h: It is made through the company Correos and has a tracking number (it will be provided together with the confirmation message of delivery). The tracking is done through the page http://correos.es The contents of the package is insured, so if you suffer any damage or do not reach your destination will proceed to a new shipment without additional cost or refund of the amount as estimated. The delivery time is 1 to 2 business days (Monday to Friday not holidays) following the date of shipment. If the home delivery option is selected, up to 2 free delivery attempts will be made. If the package can not be delivered, it will be deposited at the post office of the corresponding area for 15 days. If the pick-up option is selected in the office, the package will be delivered to the selected office and the recipient will have 15 days to pick it up. If the shipping address contains a mobile phone, a free SMS will be sent with the shipping information. Generally home deliveries will be made in the morning.

  • Envialia 72hIt is done through the company Envialia. It has tracking number and is delivered under signature. Package content is secured, so if you experience any damage or does not reach its destination shall be a new shipment at no additional cost or refund as deemed. Delivery time is 1-3 working days (Monday to Friday) following the date of shipment. They will be made up to 2 attempts to free delivery. Option to collect Envialia delegation in the area. If the shipping address contains a mobile phone, a free SMS with the shipping information will be sent. The request to change direction when the package is in transit maximum entail an additional cost of 2.50 € (depending on the new direction) as if the address indicated in the order is wrong (considered a change of address)

  • Envialia 24hIt is done through the company Envialia. It has tracking number and is delivered under signature. Package content is secured, so if you experience any damage or does not reach its destination shall be a new shipment at no additional cost or refund as deemed. Delivery time is 24 business hours (Monday through Friday) following the date of shipment. They will be made up to 2 attempts to free delivery. Option to collect Envialia delegation in the area. If the shipping address contains a mobile phone, a free SMS with the shipping information will be sent. The request to change direction when the package is in transit maximum entail an additional cost of 2.50 € (depending on the new direction) as if the address indicated in the order is wrong (considered a change of address)

  • Payment on delivery shipping: Available for shipments by Envialia upon request. Allows payment of your order at the time you receive your package. You must have the full amount of the order in cash upon receiving the package. It has an added cost 3 €.

We recommend using Certified Mail or Envialia to avoid loss or damage During shipping.

Sending orders issued Within the next two working days (Monday-Friday) of payment confirmation (usually the same day for shipping by Post and the next day to Envialia).

Shipping costs include packaging, handling and shipping. They May Contain a fixed and variable part based on price or weight of your request.

Puntos de Fantasía is not responsible for customs fees or Amounts generated in the country or target population.

If a package is returned to Puntos de Fantasía for any of the reasons listed below, the customer may request sending again or refund the order. If you request a new shipment, the customer bears the cost thereof. REQUEST if refund, you will receive only the amount of purchased products (postage not included) amount. Back reasons referred to in this point: incomplete shipping address, shipping address wrong, the package has not been claimed by the recipient (for a certain period of time determined by agency).

Seasons with high likelihood of delays through Post -> July 15 to September 1, 15 November to 15 January. At this time we recommend using Envialia and shipping method.

PRICES CORREO ORDINARIO

< 50g

ESPAÑA (PENÍNSULA)

0.85€

BALEARES, CANARIAS, CEUTA Y MELILLA

0.85€

PRICES CORREO CERTIFICADO

< 50g

< 100g

< 500g

< 1kg

< 2kg

BALEARES, CANARIAS, CEUTA Y MELILLA

3.65€

4.05€

5.25€

7.95€

8.35€

EUROPA (INCLUIDA GROENLANDIA)

5.55€

6.30€

10.40€

16.80€

24.60€

RESTO DE PAISES

5.85€

7.20€

14.00€

25.10€

41.40€

PRICES CORREOS PAQ 72H entrega a domicilio

 

< 1kg

< 2kg

< 3kg

< 4kg

< 5kg

< 10kg

< 15kg

< 20kg

< 30kg

C. DE MADRID

3.40€

3.50€

3.60€

3.70€

3.75€

5.50€

7.05€

9.75€

14.05€

ESPAÑA (PENÍNSULA)

3.45€

3.80€

4.10€

4.40€

4.60€

6.25€

7.50€

10.00€

13.35€

ISLAS BALEARES

4.90€

4.90€

5.10€

5.80€

6.50€

7.80€

10.55€

14.65€

21.90€

ISLAS CCANARIAS

9.45€

9.60€

12.15€

12.65€

13.60€

22.20€

33.84€

46.05€

71.75€

PRICES CORREOS PAQ 72H recogida en oficina Correos

 

< 1kg

< 2kg

< 3kg

< 4kg

< 5kg

< 10kg

< 15kg

< 20kg

< 30kg

C. DE MADRID

2.75€

3.15€

3.20€

3.30€

3.35€

5.10€

6.50€

8.90€

12.70€

ESPAÑA (PENÍNSULA)

2.90€

3.25€

3.50€

3.70€

3.90€

5.50€

6.60€

9.15€

13.15€

ISLAS BALEARES

4.45€

4.45€

4.65€

5.30€

5.95€

7.40€

10.00€

14.30€

21.45€

ISLAS CCANARIAS

7.33€

7.40€

9.40€

9.75€

10.50€

21.95€

33.50€

45.70€

71.25€

PRICES CORREOS PAQ 24/48H entrega a domicilio

 

< 1kg

< 2kg

< 3kg

< 4kg

< 5kg

< 10kg

< 15kg

< 20kg

< 30kg

C. DE MADRID

3.75€

3.75€

3.85€

3.95€

4.00€

6.30€

8.10€

10.55€

14.95€

ESPAÑA (PENÍNSULA)

4.35€

4.35€

4.65€

4.95€

5.20€

6.25€

8.15€

10.80€

15.50€

ISLAS BALEARES

5.30€

6.55€

6.80€

7.75€

8.70€

17.10€

25.90€

35.00€

52.60€

ISLAS CCANARIAS

9.45€

9.60€

12.15€

12.65€

13.60€

22.20€

33.84€

46.05€

71.75€

PRICES CORREOS PAQ 24/48H recogida en oficina Correos

 

< 1kg

< 2kg

< 3kg

< 4kg

< 5kg

< 10kg

< 15kg

< 20kg

< 30kg

C. DE MADRID

3.50€

3.55€

3.60€

3.70€

3.75€

5.95€

7.60€

9.85€

13.95€

ESPAÑA (PENÍNSULA)

3.94€

4.00€

4.30€

4.55€

4.80€

6.65€

8.00€

10.45€

15.05€

ISLAS BALEARES

5.15€

6.35€

6.60€

7.50€

8.40€

16.95€

25.70€

34.95€

52.35€

ISLAS CCANARIAS

5.14€

9.60€

12.15€

12.65€

13.60€

22.20€

33.84€

46.05€

71.75€

PRICES ENVIALA 72H

 

< 0.5kg

< 1kg

< 2kg

< 5kg

< 10kg

< 15kg

< 20kg

< 25kg

< 30kg

Kg adicional

C. DE MADRID

3.82€

3.82€

3.82€

4.09€

4.55€

5.09€

5.88€

6.40€

6.93€

+ 0.28€

ESPAÑA (PENÍNSULA)

3.82€

4.86€

5.26€

6.72€

7.50€

8.34€

9.61€

11.18€

11.77€

+ 0.69€

PORTUGAL (SIN ISLAS)

5.35€

5.35€

5.78€

7.31€

8.18€

9.05€

10.71€

12.31€

14.02€

+ 0.73€

PRICES ENVIALIA 24H

 

< 1kg

< 2kg

< 5kg

< 10kg

< 15kg

< 20kg

< 25kg

< 30kg

Kg adicional

C. DE MADRID

4.74€

4.74€

4.94€

5.18€

5.42€

6.01€

6.61€

7.09€

+ 0.30€

ESPAÑA (PENÍNSULA)

6.98€

6.98€

7.88

8.81€

9.79€

11.47€

13.15€

14.83€

+ 0.74€

16. Returns.

It has 14 days to make the return of a product. This product must be in perfect condition and in its original packaging.

The customer will pay the postage for the return.

The refund of the returned product will be made once we have reviewed both the product and its packaging are in perfect condition.

Si la devolución corresponde a un pedido completo que ya ha sido enviado a su destinatario, se reembolsará el importe de los productos sin incluir los gastos de envío.

17. Reclamaciones

Es muy importante leer las condiciones de compra de la web, especialmente las referentes a los métodos de envío. Ya que es obligatorio aceptar las condiciones de compra para formalizar un pedido en la web y cada método de envío dispone de unas condiciones particulares que se han de conocer. Si tienes alguna duda al respecto, contacta con nosotros antes de tramitar el pedido.

Términos y condiciones de compra

Condiciones de Envío y entrega

Si has tenido algún problema con tu pedido, contacta con nosotros para que podamos ayudarte, en la medida de lo posible, a solucionarlo.

Si tras exponernos tu problema, no estás satisfecho con la solución proporcionada, tienes a tu disposición la plataforma europea para resolver reclamaciones del comercio online: http://ec.europa.eu/consumers/odr/